Terms
This English version is provided for convenience. The German version is authoritative.
1. Scope
These terms apply exclusively to contracts with businesses, public-law entities and public-law special funds. Individual agreements in the relevant offer or contract take precedence.
2. Contract formation
The website does not constitute a binding offer. A contract is formed by acceptance of an individual offer, an order confirmation or another clear agreement in text form. Scope, schedule, participants and fees are set out in the relevant offer or contract.
3. Services
Services may include job-related language training, live online teaching, telc exam preparation and learning coaching. Medical or nursing professional training is not part of the language course. Learning coaching supports the learning process and is not medical, psychotherapeutic or healthcare treatment.
4. Delivery
Online teaching is normally delivered live via Zoom unless agreed otherwise. The client ensures that participants have suitable technical equipment, a stable internet connection and any necessary access credentials.
5. Client cooperation
The client provides the information required for planning and delivery in good time, including target group, number of participants, language level, course objective and organisational framework.
6. Scheduling and cancellations
Agreed scheduling, rescheduling, cancellation and any cancellation charges are governed primarily by the individual offer or contract. Where no specific agreement exists, statutory rules apply.
7. Teacher cancellation
If a session cannot take place due to illness or another important reason, a replacement date will be arranged where possible. Services not delivered are not charged or are credited if already paid. A substitute teacher is used only after prior consultation.
8. Fees and invoicing
Fees, billing arrangements and payment deadlines are set out in the relevant offer and invoice. Where VAT is legally applicable, it is shown in accordance with the statutory requirements.
9. Materials and usage rights
Original materials prepared by Ganna Korol and supplied in a course may be used for the agreed course and personal learning. Publication, commercial redistribution or reproduction for onward distribution requires prior consent. Third-party rights remain unaffected.
10. Course adjustments
Teaching focus, sequence and material selection may be adjusted to the actual learning process provided that the agreed character and objectives of the course are maintained. Material changes to the agreed scope are discussed with the client.
11. Confidentiality and data protection
Both parties treat confidential information appropriately. Personal data is processed in accordance with applicable data-protection law and the website privacy notice.
12. Liability
Liability for intent and gross negligence is governed by statutory law. In cases of simple negligence, liability is limited to breaches of material contractual obligations and to foreseeable loss typical for the contract. Mandatory liability, including for injury to life, body or health, remains unaffected.
13. Force majeure
If performance is temporarily prevented by force majeure or a comparable event beyond either party’s control, the parties will agree on an appropriate continuation, rescheduling or adjustment.
14. Termination for cause
Either party may terminate for good cause. Services properly delivered up to termination remain payable.
15. Final provisions
German law applies. Where legally permissible and the client is a merchant or public-law entity, the provider’s place of business is the place of jurisdiction. Changes and additions should be made in text form for evidentiary purposes.